Reference

Open your account with clearer data control

Your registration data, wallet records for DANA, OVO, GoPay and QRIS, and device sessions are covered in one Privacy Policy before you open your account.

Account data explainedDANA and QRIS contextDevice session carePrivacy contact paths
sekawan78 Open your account with clearer data control
PRIVACY CONTACTS

Contact us about your privacy choices

Privacy questions need a clear route, not a long search. Use live chat from 10:00 to 22:00 WIB for account data checks, or send a request through the help panel when you need a written trail. We may ask you to confirm your mobile number, recent login device, or a masked DANA, OVO, GoPay or QRIS reference before we discuss private account details.

Team online

Live chat privacy desk

Open the chat bubble after logging in and choose Privacy Request. Our team is available 10:00 to 22:00 WIB and will ask account checks before discussing registration data, wallet references or device sessions.

Account help panel

Go to Account > Help > Privacy Request when you need a written case. Attach the relevant transaction date or device detail, but never send your password or one-time login code.

WhatsApp account check

Use WhatsApp only from the contact button inside your logged-in account. We use it for identity checks and status updates, not for collecting passwords, full wallet PINs or private bank credentials.

ACCOUNT CARE

Manage your data inside sekawan78

We treat privacy as an account operation. Registration data helps us identify you, payment records help us match wallet activity, and cookies help your device stay connected while you browse Baccarat, Aviator…

Registration details

Your name, mobile number and login credentials are used to create and protect your account. If your mobile number changes, go to Profile > Personal Details and request an update through support.

Payment matching

For DANA, OVO, GoPay and QRIS, we keep references such as payment time, amount, rail name and account match result. These records help us trace failed credits or verify withdrawals.

Cookie choices

Cookies remember session state, language preference and basic device signals. You can clear them in your browser settings, but you may need to log in again and repeat device verification.

Active sessions

Check Account > Security > Active Sessions to see recent devices. If you do not recognise a session, change your password first, then contact us so we can check account activity.

Retention practice

We keep account and wallet records for as long as needed for service, dispute handling and record duties. When data is no longer needed, we remove it or separate it from your profile.

Correction requests

If your name, phone number or wallet detail is wrong, submit a privacy request before sending new funds. We may ask for proof that matches the account owner before making changes.

Explore Privacy Policy answers before joining

Before you open an account, read the answers we receive most often about data collection, account access and privacy requests. Each answer is written around real account steps, not vague legal wording. If your question involves a payment trace, keep the DANA, OVO, GoPay or QRIS date ready so we can locate it faster.

We collect registration data such as your name, mobile number, password record, login device and IP region. We also store wallet references when you use DANA, OVO, GoPay or QRIS.

Payment references help us match wallet activity to your account and resolve missing credits or withdrawal checks. We store the rail name, time, amount and account match result, not your private wallet PIN.

Yes. Go to Account > Help > Privacy Request and state the detail that needs correction. We may verify your mobile number, recent login device or a masked payment reference before updating it.

Cookies keep your session active, remember basic preferences and help detect unusual device changes. If you clear cookies, you can still access your account, but you may need to log in again.

Only team members assigned to account support, wallet checks or security handling can access your privacy request. We limit the case details to what is needed to answer or fix the issue.

You can send a deletion request through the help panel. Some wallet, security or dispute records may need to stay for a period, and the final handling depends on local law.

Open Account > Security > Active Sessions, change your password, then contact live chat from 10:00 to 22:00 WIB. Include the device time shown so we can check the session faster.